Sales & Marketing Leaders Improve Effectiveness by Utilizing Assivo
Fully customizable and fully managed data enrichment.
Trusted by 200+ Companies for Our Speed, Flexibility & Efficiency
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Improve the Effectiveness of Your Sales & Marketing Teams
Accomplish More with Less Headcount
Save Resources
Don’t waste your in-house marketing & sales resources on $9/hour work.
Premium Support
Our research associates will delight your sales & marketing teams with our premium support.
Highest Quality
Proven quality assurance and research processes to yield the highest quality data.
Data Enrichment Benefits
Enrich Data from Any Input Source
We can enrich your data from any data source of your choosing. We work closely with you upfront to define the sources you want to use.
Quality & Accuracy at Scale
Our proven QA processes deliver high accuracy at scale and are designed to flexibly scale and adapt to your evolving needs.
CRM & Database Agnostic
We have experience working with all major CRM software, various relational databases, and niche/in-house databases. Regardless of your tech stack and infrastructure, we have you covered.
Cleanse, Standardize & Deduplicate Your Data
As part of our process, we work with you to develop standardized formats for your data, and rule sets to cleanse, dedupe, and update out-of-date records. The result is clean, consistent, and accurate data.
Low Cost & High Value
While our solutions are superior, fully customized for each client, technology & human-powered, our prices will delight you and our time to value is proven out very quickly.
Security & Business Continuity
Our robust security and business continuity plans have ensured that our clients have remained up-and-running with no interruptions in 2020. Diversify up-and-running geographic and vendor footprint with us.
We Are CRM Experts
We are CRM agnostic and have worked with clients that utilize 30+ different CRM systems over the years.
Define
Share your unique challenges and work requirements, and we’ll create a custom proposal just for you.
Test
Start with a pilot program to see your workflow in action, and we’ll discuss your feedback along the way.
Launch
Go live with a fully trained team of outstanding Assivo staff. Your dedicated team will be overseen by a capable project manager to ensure your needs are met.
Manage & Scale
Provide feedback and growth metrics, and we’ll manage your team’s productivity, work output quality, and size.
Agility & Speed
We move fast and have the ability to ramp up small teams in 1-2 weeks and larger scale outsourcing initiatives in 3-6 weeks. We respond rapidly to all client requests and needs.
Cost-Effectiveness
We believe in providing extraordinary expertise and reliability at an ordinary cost to our clients. Our pricing is transparent, predictable, and highly competitive.
Flexibility
We offer flexible month-to-month contract terms with no lock-ins. Our clients have full flexibility to scale their teams up and down with short notice.
High Standards
Our quality assurance framework and our project management expertise allow us to deliver remarkable outcomes for our clients.
Trustworthiness
We are transparent partners who always tell it how it is. We believe in simplicity and predictability, and we always stick to our word.
Knowledge & Expertise
Through serving 200+ clients over the past 6 years, we have developed substantial knowledge and expertise in all of our core service areas, and we bring this to bear for our clients each day.
Software Fluency
We have expertise and experience using 300+ of the most common software tools, and we also have in-house automation capabilities to tackle the most challenging scale problems.
Long-Term Reliability
Most of our client relationships are multi-year endeavors, and we aim to be reliable, transparent, and thoughtful throughout the course of our partnerships. We earn our business every single day through good work and professional conduct.
“Great Attention to Detail and Quality”
Assivo shares our Midwestern heritage and they are hard working, honest, and straightforward to deal with. These foundational values allowed us to start off our relationship small and scale it significantly as our business grew. Our database of rental listings is a critical part of our operation, and they managed it with great attention to detail and quality. While they were in the background of our business, they had a strong impact on our brand and our customer satisfaction, and we are thankful for our partnership with them.
“Capabilities & Accuracy Exceeded Any Other Vendor”
The problem solving ability, the intellect, and the experience of our Assivo team allowed us to develop and maintain our data in Salesforce in a way that was foundational to our marketing and sales effectiveness. Assivo’s research capabilities and data accuracy far exceeded any other vendor that we have worked with, and allowed us to run some of the most innovative and profitable marketing campaigns and sales outreach that exist in our industry.
“Incredibly Responsive & Provided Detailed Reporting”
Our team at Assivo resolved many bottlenecks for us in our early days related to our customer onboarding process. Over time, they seamlessly scaled with us as our business grew and we expanded the relationship into compliance and financial reporting functions as well. They are incredibly responsive, provide detailed reporting, and they ramp up and scale their teams quickly. We evaluated many outsourcing partners through an RFP process, and Assivo came out on top and proved themselves out quickly as the right choice for Guideline.
“Thorough, Professional, & Responsive”
Assivo was the strongest cultural fit for our firm of the outsourcing firms we evaluated. They move fast, are thorough, professional, and responsive. They allowed us to recruit high caliber young professionals to our firm, and enable them to excel by taking a lot of rote work off their plate. Our team’s overall performance and productivity both increased materially due to engaging Assivo and we could not be happier with our partnership.
“Fast, Efficient, Flexible, & Scalable”
We tested 12 data processing and data collection vendors, and Assivo came out on top in our RFP process. The relationship proved itself out fast, and we found the team to be equivocally excellent in service quality vs. the other vendors we tested.
They are fast, efficient, flexible, and scalable — our 4 key goals for an outsourcing relationship. Over time, Assivo has moved from being a vendor to a highly strategic partner on all topics related to data processing and data collection.
“They Delivered On Time & On Budget”
Hanes Supply found Assivo to be technically competent, competitively priced, and a valuable advisor to us as we built out our e-commerce capabilities. Data is core to our e-commerce strategy, and they plugged into various parts of our business — from product data catalog management to competitive pricing intelligence. They were patient and took the time to truly understand our needs and goals, and they delivered on time and on budget, on an increasingly complex set of asks that we scoped out with them over the course of our first year of working together.
Customer Success Stories
Frequently Asked Questions
General
Do you require long-term commitments?
Assivo prides itself on being a flexible partner to our clients. We offer a variety of contract types, but the most commonly selected options are month-to-month, 6 month, and annual contracts. Longer contract terms can benefit from discounted rates, but there is no pressure or obligation to opt in. We are happy to start off our relationships with complimentary pilots or trials or with month-to-month arrangements.
Will your employees become my employees? How does outsourcing work from a technical/legal perspective?
Assivo services are offered on an independent contractor basis, and invoices for services are provided. Form W-9s can be provided upon request. No Form W-2 relationship or employee relationship exists between Assivo and our clients. Additionally, Assivo’s management team directs the human resources aspects of our staffing model and teams including recruiting, turnover, hiring, and retraining. This allows our clients to focus on managing their core business objectives.
How long does it take to get started?
Assivo prides itself in getting projects up and running accurately and efficiently. We can often staff smaller teams (2-8 people) within 1-2 weeks for basic work processes that require minimal training. Medium-size and larger teams can often take a few more weeks to recruit, train, and assemble. More complex processes regularly include a 1-3 week training period where we work with you to learn your processes and train our team appropriately.
What are your working hours?
Assivo’s US-based headquarters in Chicago keeps normal business hours of 9am-6pm CT. Assivo’s India-based Operations Centers provide 24x7x365 staffing and support for our clients’ projects.
Preparation & Getting Started
Do you offer a trial or a test period?
Absolutely. Most of our relationships start off a brief pilot or trial. Depending on the complexity and size of the engagement, this can last between one week to several months. We want our clients to be fully satisfied and confident in our abilities and performance before we sign a contract or collect payment.
How does training work?
Assivo training kicks off with a call in which the client details their needs and requirements. From there, we develop a training program together that generally encompasses written documentation and a series of training sessions for our staff. The more complex the process, the more involved training is and the longer it takes. We use a train-the-trainer methodology. This way, clients share their knowledge with Assivo just once, and then your dedicated project manager becomes responsible for training and managing the outsourced team.
Do you use specific technology, or do you integrate with mine?
Assivo project management may make recommendations on effective technology for specific use cases and engagements. However, we typically integrate with our clients’ entire existing technology stack and perform our work within their infrastructure. We generally prefer to work in cloud-based environments, but we have also done many engagements utilizing on-premise and server-hosted software.
Performance
How much can I expect to save by outsourcing to Assivo?
On average, Assivo clients can expect to save between 40-80% of their fully-loaded operating costs when they outsource an existing US-based function to Assivo. This is a wide range and depends primarily on the function being outsourced and the geographic US region where the employees are currently located.
Is there a language barrier with people in India?
This is one of the most commonly asked questions for us.
India is one of the largest English-speaking countries in the world, ranking third behind the US and the UK. English is spoken by a large majority of Indians and is a common language used in official business and government documents.
At Assivo, we ask all of our applicants to go through an English proficiency and grammar test that they must pass to move forward. As a result of this screening, all of our associates have excellent English reading, writing, and verbal communication skills.
How does your reporting and performance management work?
Assivo works with clients to develop expectations for productivity and performance during the early days of our relationships. We strive to set a preliminary baseline during our initial discussions, and a more firm baseline during our first full month of working together. Clients have the flexibility to select the right key performance indicators (KPIs) for your business and the specific engagement. Assivo staff then provides daily reports on team’s performance based on your KPIs.
How does your hybrid US/India model work?
Assivo is headquartered in Chicago, and you will be contracting with our US corporation. We onboard customers from Chicago, learning their requirements and crafting a detailed proposal. Our US-based team is also closely involved in the initial training and ramp up period of all new accounts. Day-to-day performance management of your team is handled by a project manager in India once the engagement is up and running, but you are always welcome to schedule calls during business hours with our Chicago team.
Security & Confidentiality
Do you offer confidentiality / non-disclosure agreements?
Assivo has confidentiality / non-disclosure agreements with all of our employees. Additionally, a number of our clients select to sign Mutual Non-Disclosure Agreements with us, and we protect and respect their confidentiality requirements.
What procedures do you follow to ensure information and data security?
Please review our Information & Data Security policy at https://www.assivo.com/security-portal
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