Healthcare Operations Outsourcing
A dedicated healthcare operations team that handles patient data, records, and back office work under HIPAA controls, inside your own systems. We align to your standards from day one, hold them at any volume, and manage the transition with diligence and care.
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Serving High-Accountability Operators Since 2017
The Firm Behind The Work
Who you are actually hiring when you engage Assivo.
Since 2017
Founded in Chicago and headquartered there today. We have been building managed teams for operating companies from day one.
Three Delivery Centers
Mumbai, Chennai, and Mexico City. Secured Assivo facilities with enterprise controls - not work-from-home arrangements.
US Management
Every engagement is run by a US-based manager with authority over delivery. Accountability sits in your time zone.
Built For Scrutiny
SOC 2 Type II-aligned controls, ISO 27001-aligned practices, HIPAA-capable workflows, and documentation ready for procurement review.
Who We Serve
Every size of organization, one standard of work.
Small Businesses & Startups
For growing companies that need dependable execution before they can justify dependable headcount.
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Middle Market & Growth Companies
For organizations scaling faster than their operations can hire and retain.
Enterprises & Institutions
For organizations whose vendors must withstand security review and audit.
Offshore Teams Built For The Long Term
The same people, the same standards, output you can plan around.
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Dedicated, Trained Teams
A team assigned to your account that learns your systems and processes, and stays with you.
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Direct US Management
Offshore execution under US-based management, documentation, and quality standards.
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Low Turnover, Continuity
Around 15% annual turnover, so the people who know your operation are the people still running it.
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Clear Accountability
One point of contact, defined SLAs, and transparent reporting. You always know who owns the work.
What Our Teams Run
What a healthcare operations team handles, delivered to your standard.
Patient Data Management
• Demographics and registration• Chart data maintained in your EMR• Insurance and coverage data• Record reconciliation
Records Processing
• Medical records indexed and organized• Incoming records logged• Chart preparation• Records kept current
Claims & Billing Data
• Claims data captured to payer requirements• Charge entry support• Denial data tracked• Remittance data posted
Referral & Authorization Data
• Referrals logged and tracked• Prior authorizations followed to decision• Status updates maintained• Provider communication data
Practice Operations Support
• Scheduling data• Provider credentialing data• Compliance reporting data• Operational reporting
HIPAA Controls
• Every team member trained• Segregated environments• Access logging• Business associate agreement
We Operate in Your Stack
Epic, Cerner, athenahealth, or your practice management system.
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How We Work Together
Built around accountability, continuity, and long-term ownership.
Share Requirements
A short intro call to understand your goals, systems, and workflows.
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Get A Proposal
A custom, fully scoped solution for your environment.
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Go Live
Launch a dedicated team built around your operation.
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Scale Over Time
Expand into new areas as you see value and fit.
Governance & Data Security
We handle financial and personally identifiable data. The controls match.
Information Barriers
Client work is segregated. Teams and data are walled off by engagement, so your information never crosses to another account.
Data Security
Secured systems, role-based access, monitored infrastructure, and security training across every team.
Certifications & Compliance
Outcomes
What dedicated, accountable teams produce over time.
"We operate in a space where accuracy and documentation are not optional, so my concern with any outsourced arrangement was whether the work would hold up under scrutiny. It has. Assivo's team took on multiple finance and accounting functions for us and worked to our standards from the start, with US management we could actually reach when something needed attention. The work is documented, the handoffs are clean, and the output has been dependable enough that we stopped thinking about it. As we have grown, they have grown with us. That has let our internal team spend its time on the things only our internal team can do."
Abacus Global Management
"We started with Assivo in one area and kept expanding because they earned it. What began as a defined scope of back-office work grew into several business and data processes, and each time we handed something over, it came back running better than it had before. The part that matters most to me is consistency. We are not re-training a new team every quarter or chasing status updates. The same people have been on our account, they understand how we operate, and they hold themselves accountable for the work. That is rare in this category. They have been a genuinely reliable partner to us, and I do not use that word loosely about vendors."
DTiQ
"Assivo runs our data infrastructure and data operations at significant scale. That is not work you hand to just anyone - the volume is real, the accuracy requirements are real, and when it goes wrong it shows up everywhere downstream. They built a team around our operation and kept it stable, so the institutional knowledge stayed with us instead of walking out the door every few months. When we needed to expand scope, it was a conversation, not a new procurement process. They have been a real partner through a period of significant growth, and they are one of the few outside teams I would recommend without hesitation."
Rentable
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Your Operation May Be Different. That's Fine.
Most of our work is bespoke. The categories above reflect our core expertise, but we are built for custom requirements. If your operation shares the fundamentals - high volume, real stakes, and the need for human follow-through - we should talk. We become part of your workflow: trained on your systems, following your processes, and accountable for the results.
Common Questions
Patient data, records processing, claims and billing data, referral tracking, and practice operations support. We do not provide clinical services, medical coding, or revenue cycle management.
HIPAA-aligned controls on every engagement: trained staff, segregated environments, access logging, and a business associate agreement.
Everything is documented from day one, processes, standards, logs, so the operation is portable by design. Accountability you can exit is the only kind worth trusting.
The same team stays on your account, accuracy is measured against documented standards monthly, and low turnover means the people who learned your operation are still running it a year later.
Yes, information barriers by engagement, role-based access you control, SOC 2 Type II-aligned controls, and secured delivery centers rather than work-from-home arrangements.
Ready To Build Your Healthcare Operations Team?
Request a detailed proposal, or book a focused 30-minute consultation. Whichever you prefer.
Request A Proposal
