Healthcare Operations
Wherever healthcare operations require precision, human judgment still wins.
We’ve supported revenue cycle and clinical operations across health systems, practices, and payers. Consistent across specialists and compliance requirements. Your operational complexity isn’t a barrier to us.
Claims, coding, authorizations, denials, eligibility, documentation. Healthcare operations sit at the intersection of clinical care, regulatory compliance, and financial performance. Automation handles volume, but it can’t navigate payer logic, interpret clinical documentation, or manage the exceptions that determine reimbursement.
Before you outsource anything, we’ll walk through your current operations with you and assess:
Where automation genuinely helps
Where human judgment is required
Whether outsourcing makes sense & how to do it cleanly
The Real Problem
Most healthcare organizations don’t struggle to deliver care. They struggle to manage the operational complexity that surrounds it.
Automation generates speed, but it also generates risk
Revenue leakage hides across the billing cycle
Compliance requirements shift faster than teams adapt
Payer-specific rules create operational fragmentation
Staff turnover disrupts institutional knowledge
When patient care depends on operational excellence, “processed” isn’t the same as “optimized.”
Where Human-Led Operations Still Win
Medical Billing Services
Medical Coding Services
Prior Authorization Services
Denial Management Services
Eligibility Verification Services
Your Operations May Be Different—That’s Fine
Most of our client work is bespoke. The categories above reflect our core expertise, but we’re always open to custom requirements. If your operations share the same fundamentals—high volume, real stakes, and the need for human follow-through—we should talk.
What Assivo Actually Does
Assivo provides managed healthcare operations, with 99.7% accuracy rates, dedicated teams across four global offices, and fixed-price structures aligned to outcomes.
We take ownership of:
Process Design & Documentation
Dedicated, Trained Offshore Teams
Multi-layer Quality Assurance
Clear SLAs, Reporting, & Escalation
Strategic Human-in-the-Loop Governance
Automation scales the work. Humans own the result.
Three principles guide every engagement
Humans where clinical interpretation, payer navigation, and compliance require judgment
Automation where claim routing and status tracking make sense
Clear ownership when something breaks
Quiet execution. Clear ownership. No surprises.
Why Assivo
Founded in 2017, Assivo applies the rigor of institutional finance and strategy consulting to outsourced operations, with a focus on clear accountability, fixed-price commercial structures, and outcome-oriented delivery. As an independent, privately held firm, Assivo structures partnerships around client priorities, emphasizing continuity, transparency, long-term relationships, and client integrity.
Accuracy-first Execution
Every deliverable passes through multi-layer quality review before it reaches you. We measure in defect rates, not just throughput.
Strategic Human-in-the-Loop Governance
Automation handles volume. Human judgment handles exceptions, edge cases, and the decisions that affect outcomes.
Managed Teams, Not Seat-based Staffing
You get a trained team that learns your processes, not a rotating pool of contractors. Our annual turnover is ~15%—a fraction of the 50% industry average. Continuity drives quality.
Offshore Efficiency, Onshore Standards
Our global teams operate under U.S.-caliber management, documentation, and accountability structures.
Clear Accountability from Intake to Output
One point of contact. Defined SLAs. Transparent reporting. When something goes wrong, you know who owns the fix.
Trusted by America’s Leading Operators
Before you outsource anything, we’ll walk through your current operations with you and assess:
Where automation genuinely helps
Where human judgment is required
Whether outsourcing makes sense & how to do it cleanly