Systematic Execution. Guaranteed Results.
Structured delivery for companies that demand operational excellence without enterprise overhead or vendor risk.
The Same Work. Higher Accuracy. A Fraction of the Cost.
We run recurring finance, data, and operations processes with disciplined governance, stable delivery, and transparent economics that outperform both internal teams and legacy vendors.
Savings vs. Incumbent Vendors
Legacy BPOs commonly charge $9K–$11K per process per month for mid-market finance and operations work.
Assivo delivers the same governance, SLAs, and outcomes for about $4,500 per process. The economics are clear and immediate.
Savings vs. Internal Operations
Internal teams typically cost $15K–$18K per process per month when accounting for salary, benefits, management time, training, software, HR, and audit requirements.
Assivo performs the same work for $4,500 per process. Most clients reduce fully loaded internal cost by 70–80%.
Accuracy Across Millions of Transactions
High-volume operations require repeatability, precision, and audit-ready reporting.
Our delivery model maintains 99.7% or higher accuracy across cycles and millions of transactions.
What Actually Matters
In finance, data, and operations workflows, only two metrics matter: accuracy and cost per result. Everything else is overhead. We aim to set the clearing price for the optimal mix of these metrics and deliver the lowest-overhead execution model.
Accuracy
Errors compound. A single mistake in reconciliation, claims, data processing, or reporting creates rework, audit exposure, and lost trust. We maintain 99.7%+ accuracy because the workflows are SOP-based, governed, and measured daily. Accuracy is the baseline.
Cost Per Result
Most providers charge for effort: hours, headcount, activity. We charge for output: processes completed and delivered. At $4,500 per process, with no layers or margin stacking, the cost per result is a fraction of incumbent alternatives. Lower input cost, same or better output. That is the math.
Transparent,
Outcome-Based Pricing
Process execution starting at $4,500/month. Defined outcomes, governed delivery, and economics you can model before the first call.
Program Structure by Scope
Integrated programs share governance, QA, and reporting infrastructure. Per-process volume discounts reflect our investment in partnerships that scale.
Launch
per month
Pilot engagement or initial build. Full governance infrastructure from day one. Most clients start here.
Scale
per month
Core operational coverage across a function or department. Shared reporting and unified exception management.
Command
per month
Multi-department governance. Consolidated QA frameworks and integrated escalation protocols.
Platform
per month
Division-level or cross-functional coverage. Quarterly business reviews and custom playbook development included.
Enterprise
Enterprise-wide managed operations. Dedicated governance infrastructure and strategic partnership terms.
What’s Included in an Assivo Process
Every Assivo engagement is delivered as a standardized, governed operating system—not ad hoc staffing.
Each process includes four core components:
SOPs & Process Documentation
Documented, versioned, and governed operating procedures built from your workflows. Institutional knowledge is captured once, standardized, and enforced—not reinvented.
Performance SLAs
Clear commitments around turnaround times, throughput capacity, coverage windows, and accuracy targets (up to 99.7% accuracy SLA, where applicable).
Standard Monthly Volume Allotment
Each process includes a defined monthly transaction allotment included in base pricing. This allotment reflects the minimum viable scale at which the process can be governed reliably.
Predefined Overage Rates
Volumes exceeding the standard allotment are billed at pre-established per-unit rates. No renegotiation. No ambiguity. No surprises.
Pricing Philosophy
Assivo pricing is standardized by design.
Accessibility by Design
Our base pricing and volume allotments are structured to serve lower middle-market companies ($10M–$50M revenue), providing access to enterprise-grade operations without enterprise vendor overhead. Companies historically priced out by legacy BPOs now have a clear and viable path in.
Companies operating at greater scale—core middle-market ($50M–$500M), upper middle-market ($500M–$1B), and enterprise ($1B+)—naturally exceed standard volume thresholds and receive higher base allotments and scaled pricing that reflect the economics of larger operations.
Same Unit Economics,
No Price Discrimination
For equivalent process complexity and execution requirements, a $500M company pays the same per-unit rates as a $15M company. Buyer size is not a pricing input. We price to scope, not revenue, headcount, brand recognition, or negotiating leverage.
As operations evolve, pricing adjusts only when scope materially changes—expanded regulatory obligations, additional entities, higher control standards, or specialized infrastructure. Growth alone does not trigger re-pricing. Complexity does.
Predictable Annual Adjustments
Rates increase 3–5% annually, tied directly to operational cost inflation—not investor return requirements, arbitrary renegotiations, or leverage plays at renewal. No noise. No surprises.
Over a five-year engagement, this discipline results in 30–40% lower total cost of ownership versus PE-backed BPOs and VC-backed automation platforms that implement 8–15% annual increases to satisfy investor return targets.
Systematic Execution Included in Every Engagement
You don’t manage us. You scope us. We handle the rest.
Every Plan Includes:
Systematic Governance Framework
Documented processes, quality protocols, and continuous improvement methodology—not just trained labor.
Governed Trust Over Relationship Management
Our delivery systems function reliably through performance frameworks that ensure consistent execution regardless of personnel changes.
Results-Based SLAs
Clear performance metrics and accountability for defined outcomes.
Enterprise Systems Integration
Native integration with your core systems—ERP, CRM, claims platforms, loan origination systems, data warehouses, and specialized industry software.
Dedicated Process Owner
Single point of accountability for each process. You're not managing a team—we are.
Daily Performance Reporting
Real-time visibility into performance metrics, cycle time, and exception tracking. Results without reminders.
Extended Coverage for High-Volume Operations
24/7 and 365-day coverage available for mission-critical operations based on transaction volumes and business requirements.
Multi-Process Programs Add Strategic Leverage
Shared Governance Infrastructure
Unified quality frameworks, consolidated reporting, and integrated exception management across all processes.
Priority SLA Commitments
Faster turnaround times and dedicated escalation protocols.
Quarterly Business Reviews
Strategic planning sessions to optimize workflows and identify opportunities across your operational landscape.
Custom Playbook Development
We document your institutional knowledge and build systematic execution frameworks specific to your business.
Cross-Process Optimization
Identify efficiency opportunities across workflows that single-process engagements can't reveal.
Where We Apply Systematic Execution
Recurring workflows where precision matters, consistency is essential, and accountability drives results.
Finance & Accounting Operations
Data & Document Processing
Claims & Policy Administration
Customer Operations & CRM
Lending & Mortgage Operations
Enterprise Data Management
Healthcare Administration
Real Estate Operations
E-commerce & Fulfillment
Supply Chain & Manufacturing
Human Resources Operations
Every engagement is customized.
Whether it’s one high-volume process or multiple workflows, if it has clear inputs, outputs, and outcome requirements, we can systematize it.
Beyond Standard Programs: Custom Operations
Most operations fit within our standard program structure. Custom pricing applies for exceptional scale and complexity.
High-volume
High-volume operations exceeding standard allotments significantly.
Multi-entity
Multi-entity operations requiring dedicated infrastructure across divisions or geographies.
Industry-specific
Regulatory complexity requiring specialized compliance infrastructure (SOC 2, HIPAA audit trails, industry-specific certifications).
Multi-portfolio
Multi-portfolio engagements for PE firms managing shared services across portfolio companies.
Enterprise-Grade Execution Without Enterprise Overhead
Same-day response, 30–45 day launch, pricing that stays predictable across years—not quarters.
Premium VA / Staffing Services
Direct Hire
Enterprise BPO
We bridge the gap between VA staffing and enterprise BPO—enterprise execution starting at $4.5K/month instead of $150K+ minimums.
Our Incentives Align With Your Outcomes (Theirs Align With Their Investors’ Returns)
Financial independence changes what we optimize for—and what you can rely on.
When you're managing payroll for hundreds of employees, processing customer orders that drive quarterly results, or maintaining compliance systems that ensure regulatory standing, vendor financial stability isn't a preference—it's operational risk management.
More than 70% of venture-backed companies never reach sustainable profitability. No board would accept those failure odds in any other operational domain—yet many accept them unknowingly in vendor selection.
PE-Backed BPOs
VC-Backed Automation
Pricing Discipline Reflects Independence
While valuation-inflated vendors implement 8–15% annual increases to satisfy investor return requirements, Assivo maintains pricing discipline at 3–5%—tied to operational cost inflation, not cap table pressures. Over multi-year engagements, this creates 30–40% lower total cost of ownership.
Frequently Asked Questions
You scope us; we execute. Defined outcomes, daily performance reporting, and a single point of accountability. Most clients tell us we're the only vendor they stopped checking on.
Most BPOs optimize for seat utilization and billable hours; their incentives conflict with your efficiency. We're bootstrapped and profitable. No PE sponsors chasing exit multiples. No VCs demanding growth metrics. When we improve efficiency, you benefit—not our cap table.
“Working” is often expensive. Companies paying $15K per month per process internally believe they're optimized; then they see the same accuracy delivered at $4.5K with governance reporting they never had.
Complexity is not the barrier; ambiguity is. Processes with clear inputs and outputs—loan underwriting workflows, multi-entity reconciliations, claims adjudication, healthcare revenue cycle—are exactly what we systematize. That is where governance creates the most value.
So do many of our clients. HIPAA-governed patient data; SOC 2-aligned financial operations; compliance-tracked lending workflows. Regulatory complexity requires documentation discipline and audit-ready reporting—that is our standard operating model, not an upgrade.
That is why we start with a 90-day pilot at full execution. Systematic delivery, daily reporting, SLA performance—all before any annual commitment. Renewals are earned, not assumed.
SLAs have teeth. Credits, penalty offsets, remediation at our expense. You are buying outcomes with contractual consequences—not effort.
Most offshore failures are governance failures—not location failures. We select delivery locations based on the process, the data sensitivity, and the operating requirements—not on labor arbitrage alone. Some workflows demand proximity, jurisdictional alignment, or time-zone overlap; others benefit from specialized offshore teams with deep process experience. In all cases, execution is governed through documented SOPs, named ownership, daily performance visibility, and audit-ready reporting. Location is a design variable; discipline is the constant.
Yes. Every process includes a standard monthly volume allotment sized for reliable governance. Operations exceeding the allotment are billed at predefined per-unit rates—no renegotiation, no ambiguity. Companies at greater scale receive higher base allotments and scaled pricing reflecting the economics of larger operations.
No investor return requirements. No billable-hour incentives. No eight-figure minimums. Different cost structure, same governance.
The work has to matter. We do not systematize busywork. If a process is immaterial or cosmetic, we will say so. We work with partners where execution compounds over time—and we protect our reputation accordingly.
We’re bootstrapped, profitable, and debt-free. No exit timelines. When efficiency improves, you benefit—not a cap table.